Travel Advisories

Effective April 1, fully vaccinated travellers no longer need to show proof of a pre-departure COVID-19 test result for air travel to Canada.

Fully vaccinated customers may still be selected for random testing on arrival but are not required to quarantine while awaiting their test result.

All customers (regardless of how long you were away from Canada) will continue to be required to submit their mandatory information on the ArriveCAN app or website.

For more information visit https://travel.gc.ca/travel-covid/travel-restrictions/covid-vaccinated-travellers-entering-canada

Environment Canada has issued a Snowfall Warning for the city of Hamilton , a Weather Advisory for the city of Toronto and Freezing Rain Warning in Halifax. Adverse and rapidly changing weather conditions in these areas including heavy snowfall, blowing snow, wind gusts and freezing rain may result in delays and cancellations of scheduled flights.

At this time, we are proactively cancelling flights in Hamilton, Toronto and Halifax to minimize disruption and delays for travellers. Impacted travellers will be notified by email and re-accommodated on the next available Swoop flight.

The safety of our travellers, crew and aircraft is always our highest priority and we thank you for your patience and understanding as we work to minimize the impact of these uncontrollable weather delays.

Travellers are also encouraged to check flight status frequently for the latest flight updates and information.

Effective December 6, 2021

Travellers departing to the United States will have to meet U.S. Government requirements in addition to the requirements of the Canadian Government. All travellers boarding a flight to the United States will have to show both of the following:

-Travellers 12 years and four months or older - proof of full vaccination  

-Travellers 2 and older - proof of an approved negative molecular or Antigen test taken one calendar day prior to the flight

Effective November 8, 2021  All travellers departing to the United States will have to meet U.S. Government requirements for foreign travellers in addition to those requirements of the Canadian Government. All travellers, with limited exceptions, will have to show both of the following:  -Travellers 18 years or older - proof of full vaccination  -Travellers 2 years and older - proof of an approved negative PCR or Antigen test taken within 3 days prior to the flight  All foreign travellers departing to the United States are required to show proof of full vaccination for those 18 years and over, and proof of an approved PCR or Antigen test taken within 3 days prior to the flight for those 2 years  

For more information please refer to the US CDC Website .

As of November 30, 2021, travellers departing from any Canadian airport will be required to upload or scan their proof of vaccination QR Code during check in. 

How to get your Canadian COVID-19 proof of vaccination

About the Canadian COVID-19 proof of vaccination

Swoop is warning travellers of a phone scam using the Swoop brand to solicit travellers to provide their credit information or purchase gift cards in order to process a refund. Swoop is urging all travellers to be aware of this scam and to not share any personal information if you are questioning the caller’s intention. Swoop representatives would never ask you for payment in any form to process a refund. Any impacted traveller who has been a victim of scam or fraud is asked to please contact local authorities and report the incident to the Canadian Anti-Fraud Centre.

$10 ModiFly:

Until October 31st, add ModiFly to your booking for only $10 for the ability to make a one-time change to your departure date and/or time. Restrictions apply. Any difference in fare still applies; Modifly cannot be used for name changes or cancellations. Bookings must be more than 14 days from departure. Learn more

Please refer to the provincial or territorial government websites of your arrival destination prior to travel for the most up to date information on interprovincial travel restrictions. You may be subject to travel prohibitions which restrict entry to certain provinces or territories or additional measures, such as a mandatory 14-day self-isolation when you arrive.

As of January 26, 2021, all air passengers to the U.S. two years of age or older, including those in transit, will be required to present a negative COVID-19 test result taken within 72 hours prior to their departure for the U.S. Alternatively, you may also present a written or electronic documentation of recovery from COVID-19. PCR and Antigen tests are acceptable.

All travellers must complete an attestation form before boarding their flight to the U.S. confirming compliance with the requirements. You may be unable to board your flight if you do not have the required COVID-19 test or document of recovery AND the completed attestation form.

Visit the Centers for Disease Control and Prevention (CDC) site for more information including frequently asked questions about the new testing requirement.

All travellers must have a medical certificate with a negative Coronavirus (COVID-19) antigen or PCR test result. The test must have been taken at most 3 days before departure from the first embarkation point. Travellers younger than 12 years are exempt from the COVID-19 test requirements.

All guests travelling to and from the Dominican Republic are required to obtain an Electronic Ticket prior to travel. The Dominican Republic electronic portal will ask each guest a series of questions for the General Immigration Office, the General Customs Office and the Ministry of Public Health. Once completed a receipt with a QR code will be provided to present to the authorities on arrival and before departure. For additional information please refer to the GoDominicanRepublic COVID information page.

A health declaration form may be required upon arrival in Mexico.

Please consult the following for any advisories from the Canadian government about travelling to Mexico: https://www.canadainternational.gc.ca/mexico-mexique/.

The Government of Canada now issues Canadian Passports using code X in the gender field for non-binary Canadians. Swoop welcomes the government’s change and is currently investigating the necessary changes to its systems to be able to fully support non-binary travellers for domestic and international travel.

Until Swoop has completed the changes to be able to support code X in the gender field, travellers may be asked to provide their gender information as either male or female at time of booking or check-in.

For more information and guidance on travelling with a gender X passport, please visit the Government of Canada’s website at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/change-sex.html