Both aircraft that required unscheduled maintenance, responsible for a number of cancellations between July 5 and July 10, have been safely returned to service. There are no further impacts to regularly scheduled flights.
We are deeply sorry for the inconvenience and disappointment we have caused and continue to direct our efforts to assisting those travellers that have been affected.
Impacted travellers requiring further assistance or who need to discuss available compensation are asked to send a Direct Message to @FlySwoop on Facebook or Twitter so an agent can be assigned to assist.
To review our Flight Interruption Policies please visit https://www.flyswoop.com/flight-interruptions/