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COVID-19 Updates. Travel requirements and more.

Travel Advisories. New information as it arrives.

Travel Advisories

For travel on or between
Date posted
Airport: Hamilton (YHM) and Toronto (YYZ) Advisory: Weather Advisory: Southern Ontario For travel on or between: Jan 16 - 17, 2022 Date posted: Jan 16, 2022


Environment Canada has issued a Weather Warning Advisory for the city of Hamilton and city of Toronto beginning January 16. Adverse and rapidly changing weather conditions including 15-25 cm snowfall, blowing snow, wind gust up to 60 km/h and reduced visibility may result in delays and cancellations of scheduled flights.

At this time, we are proactively cancelling early morning flights out of Hamilton and Toronto to minimize disruption and delays for travellers. Impacted travellers will be notified by email and re-accommodated on the next available Swoop flight.

The safety of our travellers, crew and aircraft is always our highest priority and we thank you for your patience and understanding as we work to minimize the impact of these uncontrollable weather delays.

Travellers are also encouraged to check flight status frequently for the latest flight updates and information.

Airport: All Advisory: Testing and vaccine requirements to enter the US For travel on or between: Date posted: Dec 03, 2021


Effective December 6, 2021

Travellers departing to the United States will have to meet U.S. Government requirements in addition to the requirements of the Canadian Government. All travellers boarding a flight to the United States will have to show both of the following:

-Travellers 12 years and four months or older - proof of full vaccination  

-Travellers 2 and older - proof of an approved negative molecular or Antigen test taken one calendar day prior to the flight

Airport: All Advisory: New measures to stop the spread of the Omicron variant For travel on or between: Date posted: Dec 02, 2021


Our priority is the safety of our travellers and employees, and we are committed to adhering to the Government of Canada’s recent policies, travel rules and border measures.

Canada, the United States and a number of destinations to which we fly have introduced new measures to help stop the spread of the Omicron variant. If you have travelled to impacted countries in the last 14 days, ensure you review the requirements for your destination. More information can be found here.

Entering Canada

The Canadian Government introduced an entry restriction to passengers who have been in or transited through these countries in the last 14 days:









South Africa


Non-Canadian Nationals

Regardless of vaccination or COVID test status, non-Canadian travellers checking in with Swoop, or connecting from an airline partner, who have visited one or more of the listed locations in the past 14 days are prohibited from entering Canada.

If you are unable to travel with us due to this, you may rebook for 14 days after the original flight, or cancel your flight.

Canadian Nationals

Canadian nationals are permitted to travel to Canada if they have been to or transited through the listed countries, however, they must have a pre-departure COVID-19 test taken within 72 hours that has been completed outside of the listed countries. Additionally, upon arrival they must:

Take a COVID-19 test

Take a follow up test on day 8 after arrival

Self-isolate at home for 14 days

If the traveller tests positive for COVID-19 upon arrival, they must quarantine at a government mandated location.

Pre-departure COVID-19 tests

COVID-19 tests performed in any of the listed countries are no longer accepted for travel to Canada. Travellers must obtain new COVID-19 tests before being permitted to board their flight to Canada.

Airport: All Advisory: Proof of vaccination requirements required for US travel For travel on or between: Date posted: Nov 08, 2021


Effective November 8, 2021  All travellers departing to the United States will have to meet U.S. Government requirements for foreign travellers in addition to those requirements of the Canadian Government. All travellers, with limited exceptions, will have to show both of the following:  -Travellers 18 years or older - proof of full vaccination  -Travellers 2 years and older - proof of an approved negative PCR or Antigen test taken within 3 days prior to the flight  All foreign travellers departing to the United States are required to show proof of full vaccination for those 18 years and over, and proof of an approved PCR or Antigen test taken within 3 days prior to the flight for those 2 years  

For more information please refer to the US CDC Website .

Airport: All airports Advisory: COVID-19 vaccination requirements For travel on or between: November 30, 2021 Date posted: Oct 14, 2021


As of November 30, 2021, travellers departing from any Canadian airport will be required to upload or scan their proof of vaccination QR Code during check in. 

How to get your Canadian COVID-19 proof of vaccination

About the Canadian COVID-19 proof of vaccination

Airport: All airports Advisory: Phone Scam For travel on or between: Date posted: Mar 25, 2021


Swoop is warning travellers of a phone scam using the Swoop brand to solicit travellers to provide their credit information or purchase gift cards in order to process a refund. Swoop is urging all travellers to be aware of this scam and to not share any personal information if you are questioning the caller’s intention. Swoop representatives would never ask you for payment in any form to process a refund. Any impacted traveller who has been a victim of scam or fraud is asked to please contact local authorities and report the incident to the Canadian Anti-Fraud Centre.

Airport: All airports Advisory: $10 ModiFly For travel on or between: Date posted: Sep 01, 2021


$10 ModiFly:

Until October 31st, add ModiFly to your booking for only $10 for the ability to make a one-time change to your departure date and/or time. Restrictions apply. Any difference in fare still applies; Modifly cannot be used for name changes or cancellations. Bookings must be more than 14 days from departure. Learn more

Airport: All airports Advisory: Canada entry requirements For travel on or between: Date posted: Sep 07, 2021


Border changes Fully vaccinated foreign nationals may be allowed to enter Canada for discretionary travel on the following dates if they meet specific criteria: Effective August 9: American citizens and permanent residents of the United States, who currently reside in the United States, who meet specific criteria to qualify as fully vaccinated September 7 (intended start date): All other foreign nationals who qualify as fully vaccinated    The 3-night hotel stopover requirement will be eliminated for all travellers arriving by air after 12:01 A.M. EDT on August 9.

COVID-19 Testing As of January 7, 2021, Transport Canada requires all air travellers entering Canada from international destinations, five years of age and over, to present a negative or residual positive COVID-19 polymerase chain reaction (PCR) or reverse transcription loop-mediated isothermal amplification (RT-LAMP) test result before boarding. The test will supplement, not replace, the requirements for health questionnaires, temperature checks and face masks. To comply with this regulation, travellers will be required to present a negative or residual positive PCR or RT-LAMP test at check-in and Canada Customs, taken within 72 hours from their scheduled departure time. Please allow extra time to check in. It is each traveller’s responsibility to source and pay for their own valid PCR or RT-LAMP test.

Quarantine Effective July 5, 2021 at 00:01 EST, any travellers eligible to enter Canada who are fully vaccinated 14 days prior to boarding a flight to Canada will no longer be required to isolate at government approved accommodations upon arrival and will be exempt from the 14-day self-isolation period. Children that are not fully vaccinated will not have to quarantine at a government approved hotel upon arrival but will still be required to self-isolate for the 14-day period. Before boarding their flight, fully vaccinated travellers are required to provide information related to their COVID-19 vaccination and evidence of COVID-19 vaccination to the Government of Canada via ArriveCAN. Any person who fails to comply with this requirement may be liable to a fine if this requirement applies to them. All other requirements listed below will remain in effect for all travellers.

Airport: All Advisory: Provincial and territorial entry requirements For travel on or between: Date posted: Aug 04, 2021


Please refer to the provincial or territorial government websites of your arrival destination prior to travel for the most up to date information on interprovincial travel restrictions. You may be subject to travel prohibitions which restrict entry to certain provinces or territories or additional measures, such as a mandatory 14-day self-isolation when you arrive.

Airport: USA Airports Advisory: USA entry For travel on or between: Date posted: Jul 05, 2021


As of January 26, 2021, all air passengers to the U.S. two years of age or older, including those in transit, will be required to present a negative COVID-19 test result taken within 72 hours prior to their departure for the U.S. Alternatively, you may also present a written or electronic documentation of recovery from COVID-19. PCR and Antigen tests are acceptable.

All travellers must complete an attestation form before boarding their flight to the U.S. confirming compliance with the requirements. You may be unable to board your flight if you do not have the required COVID-19 test or document of recovery AND the completed attestation form.

Visit the Centers for Disease Control and Prevention (CDC) site for more information including frequently asked questions about the new testing requirement.

Airport: Montego Bay (MBJ) Advisory: Jamaica entry requirements For travel on or between: Date posted:


The Jamaican Government requires that all passengers travelling to Jamaica (both Jamaicans and non-nationals) must obtain a travel authorization within 5 days of departure.

Foreign nationals can apply at https://www.visitjamaica.com/  Residents of Jamaica can apply at https://jamcovid19.moh.gov.jm/immigration.html

Travellers will need to save the electronic or printed copy of the Travel Authorization for the airline agent at check-in, or when boarding your flight to confirm acceptance for travel.

In addition to obtaining a Jamaican Travel Authorization, effective 4 March 2021, all travellers must have a medical certificate with a negative Coronavirus (COVID-19) antigen or PCR test result. The test must have been taken at most 3 days before departure from the first embarkation point. Travellers younger than 12 years are exempt from the COVID-19 test requirements.

Airport: Advisory: Dominican Republic entry requirements For travel on or between: Date posted: Oct 01, 2021


All guests travelling to and from the Dominican Republic are required to obtain an Electronic Ticket prior to travel. The Dominican Republic electronic portal will ask each guest a series of questions for the General Immigration Office, the General Customs Office and the Ministry of Public Health. Once completed a receipt with a QR code will be provided to present to the authorities on arrival and before departure. For additional information please refer to the GoDominicanRepublic COVID information page.

Airport: Mazatlan (MZT), Puerto Vallarta (PVR), Cancun (CUN) Advisory: Mexico entry requirements For travel on or between: Date posted:


The Mexican Government requires that all passengers travelling to Mexico register and fill out an online QUESTIONNAIRE OF IDENTIFICATION OF RISK FACTORS IN TRAVELLERS upon arrival: https://www.vuelaseguro.com/login. A print out of the completed questionnaire response or an electronic copy displayed from a mobile device is to be presented to the Immigration officer when entering or departing Mexico.

Please consult the following for any advisories from the Canadian government about travelling to Mexico: https://www.canadainternational.gc.ca/mexico-mexique/.

Airport: All Advisory: Gender X Bookings For travel on or between: Date posted:


The Government of Canada now issues Canadian Passports using code X in the gender field for non-binary Canadians. Swoop welcomes the government’s change and is currently investigating the necessary changes to its systems to be able to fully support non-binary travellers for domestic and international travel.

Until Swoop has completed the changes to be able to support code X in the gender field, travellers may be asked to provide their gender information as either male or female at time of booking or check-in.

For more information and guidance on travelling with a gender X passport, please visit the Government of Canada’s website at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/change-sex.html

For information about your specific flight, please check My Bookings or Flight Status below.

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