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Check in

Ready to go? There are a few things to know before boarding.

Due to new entry restrictions imposed by the Canadian Government, only Canadians, U.S. citizens, Permanent Residents, and the direct family of Canadians or Permanent Residents can travel to Canada. Only travellers with a Canadian passport, Canadian PR, or U.S. passport will be able to check in through automated channels. The direct family of Canadians or Permanent Residents that have a foreign passport will need to be checked in at the airport by an agent.

Reservation codes are provided at the time of booking and also included in the confirmation email we send to the contact person on the booking.

When can I check in?

You can check in on our website up to 24 hours before departure until one (1) hour before departure. Airport check-in opens three hours (3) prior to departure.

What are the check-in and baggage drop cut-off times?

You must have completed check-in and dropped your baggage off at least 60 minutes (for international flights), or 45 minutes (for domestic flights) before your flight is scheduled to depart. Don’t be late, because we can’t wait. #Seriously

Have more questions about check in?

For information on check-in options, cut-off times, baggage and identification requirements we have a page with all the details.

View check in and security