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If you still have a question or need support with a booking, the best way to connect, 24/7 is to first meet Donna, our chatbot. She’s always learning and knows all things Swoop. Available 24/7 with no waiting on hold, get the info you need by asking her short questions.
If Donna can't help, ask for one of her human colleagues, chat with us on social media or Email us.
Some examples of when to chat with us:
You have a general question not found on the web
Your flight was changed, and you can't self-serve via email
You need to change a spelling error on your reservation
You'd like help with booking, need special assistance, or lost a bag