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Family and Pets

Escape with a family vacation. Double the fun, half the sleep.

Making family travel affordable and easy is what we are here for. To make it simple, we have provided all of our family travel policies below, so you can easily review and make the most of your family travels.

A family is looking outside a window at an airplane. The daughter is on the fathers shoulders with her arms out pretending to be an airplane.

Expectant/New mothers

You may travel with Swoop up to and including your 36th week of pregnancy. We recommend that you check with your physician or midwife before travelling. We want you to be as safe and comfortable as possible during your journey with us — here are a few tips that we hope will help.

You may select your seat in advance for a fee. Many expectant mothers reserve an aisle seat to easily access the lavatory and to allow movement during the flight. If you don’t select your seat when booking your reservation, you can select your seat in advance at Manage my Booking or for a fee by calling Swoop at 1 (587) 441-1001. If you do not purchase a seat one will be assigned to you free of charge prior to your flight, although it may not be an aisle.

We ask all travellers to keep their seat belt fastened when seated; as an expectant mother, you should keep the seat belt fastened under your belly and placed low on your hips. If you require a seat belt extender for comfort, your flight attendant will provide one for you.

If you have given birth within the last seven days we recommend that you check with your physician or midwife before travelling.

Newborn infants

We recommend checking with your physician or midwife prior to travelling with infants less than eight days old.

Unaccompanied minors

Swoop does not accept unaccompanied minors for travel.

Children and infants

Once your child reaches their second birthday, Transport Canada requires that they occupy their own seat. Children between 2 and up to 12 must be accompanied with a traveller 12 years of age or older.

Children under age two at the time of departure are considered infants, and may travel as a lap-held infant (with a traveller 12 years of age or older) without requiring a seat to be purchased for them. Alternatively, you may purchase a seat for your infant provided they travel secured in an approved car seat.

Transport Canada mandates that no person shall be responsible for more than one infant on board. For example, infant twins would need two persons, 12 years of age or older, to travel with them.

Please review the details below as there are restrictions that may affect your travel with an infant.

Identification

Travellers of all ages require traveller identification that matches the name and spelling on their ticket. You are responsible for making sure that you, and any child travelling with you, have the proper identification and travel documentation required to enter or connect through each country on your itinerary.

Travel within Canada

  • Infants (under two years of age) require proof of age, such as a birth certificate (a photocopy is acceptable).
  • We strongly recommend that all children travel with one piece of government-issued identification.
  • Children (12-17) travelling alone may be denied boarding if they appear to be less than 12 years old and are not able to present proof of age.

Extra baggage allowances

  • A traveller with a lap-held infant can check two pieces of infant equipment (child restraint system, playpen or stroller) free of charge.
  • A traveller with a child or infant in a paid seat can check one piece of child/infant equipment (e.g. child restraint system, playpen or stroller), free of charge.

Car seats and restraint systems

Swoop accepts Transport Canada or Federal Aviation Administration approved child/infant restraint systems, more commonly referred to as car seats, for use in the cabin provided they meet restraint system standards and Swoop’s carry-on baggage acceptance guidelines.

Swoop does not supply car seats or other restraint systems.

Swoop allows child and infant equipment, including car seats, to be checked at no charge.

Car seat usage restrictions

If you plan on having your child use a car seat on board the aircraft, you must purchase a seat on board for them. Call Swoop at 1 (587) 441-1001 so we can prepare your reservation for a car seat.

  • The infant/child must be secured in the car seat for taxi, takeoff, landing or whenever the seatbelt sign is illuminated.
  • All infants/children secured in a car seat must be seated beside a traveller 12 years of age or older, and are restricted from some seats on the aircraft (for example over-wing exit row or bulkhead seats).
  • May be used with or without a base, as long as it meets the standard and is properly secured
  • Must be used with their internal harness system installed.
  • Must be used within the limitations and conditions specified by the manufacturer.

Accepted car seats

Only car seats labelled as follows may be used on Swoop aircraft:

Canadian manufactured systems:

  • Manufacturer’s name and, subassembly part number and the CAN_TSO number must be visible.
  • The car seat must conform to the Canadian Motor Vehicle Safety Standard (CMVSS) 213 or 213.1, as indicated on the National Safety Mark in the diagram below:

    NOTE: XXXX in the National Safety Mark above will have either 213 or 213.1

American manufactured systems:

The statements of compliance on the car seat must indicate:

  • This child restraint systems conforms to all applicable Federal Motor Vehicle Safety Standards (FMVSS).
  • This Restraint is Certified for Use in Motor Vehicles and Aircraft (in red lettering) AmSafe child aviation restraint system "CARES"

The child aviation restraint systems "CARES", manufactured by AmSafe, is a harness and buckle device that attaches directly to the aircraft seat. It may be used as an alternative to a car seat on the aircraft

Conditions for acceptance:

  • The car seat must bear a legible label that states:
    • "CARES"
    • FAA APPROVED in accordance with 14 CFR 21.305(d), approved for aircraft use only.
    • PNR (part number) 4082-1-(X)-(X)
  • The car seat must be used within the limitations specified by the manufacturer found on the device.
  • The traveller responsible for the occupant must be familiar with:
    • Manufacturer’s installation instructions and limitations for the device
    • Procedures for evacuating the occupant secured in the device

The following restraint systems are not permitted for use on board the aircraft:

  • Booster cushions
  • Booster seats, including combination restraint systems CMVSS 213.2 when used without the internal harness.
  • Belly or loop belts
  • Baby hammock (such as FlyeBaby)

The following restraint systems are permitted for use on board the aircraft during flight only:

  • Infant carriers (such as Snugli®) are allowed to be used in flight, but not during takeoff and landing.

Travelling with pets

Swoop does not accept pets or specialty animals for travel in the cabin or as checked baggage. For information on the acceptance of service animals, please see our accessible services page.