You may travel with Swoop up to and including your 36th week of pregnancy. We recommend that you check with your physician or midwife before travelling. We want you to be as safe and comfortable as possible during your journey with us — here are a few tips that we hope will help.
You may select your seat in advance for a fee. Many expectant mothers reserve an aisle seat to easily access the lavatory and to allow movement during the flight. If you don’t select your seat when booking your reservation, you can select your seat in advance at Manage my Booking or for a fee by calling Swoop at 1 (587) 441-1001. If you do not purchase a seat one will be assigned to you free of charge prior to your flight, although it may not be an aisle.
We ask all travellers to keep their seat belt fastened when seated; as an expectant mother, you should keep the seat belt fastened under your belly and placed low on your hips. If you require a seat belt extender for comfort, your flight attendant will provide one for you.
If you have given birth within the last seven days we recommend that you check with your physician or midwife before travelling.
We recommend checking with your physician or midwife prior to travelling with infants less than eight days old.
Swoop does not accept unaccompanied minors for travel.
Children and infants
Once your child reaches their second birthday, Transport Canada requires that they occupy their own seat. Children between 2 and up to 12 must be accompanied with a traveller 12 years of age or older.
Children under age two at the time of departure are considered infants, and may travel as a lap-held infant (with a traveller 12 years of age or older) without requiring a seat to be purchased for them. Alternatively, you may purchase a seat for your infant provided they travel secured in an approved car seat.
Transport Canada mandates that no person shall be responsible for more than one infant on board. For example, infant twins would need two persons, 12 years of age or older, to travel with them.
Please review the details below as there are restrictions that may affect your travel with an infant.
Travellers of all ages require traveller identification that matches the name and spelling on their ticket. You are responsible for making sure that you, and any child travelling with you, have the proper identification and travel documentation required to enter or connect through each country on your itinerary.
Adults, children and infants
A valid passport is required.
A valid (not expired) Nexus card will be accepted for travel to/from the US only. For country-specific information and other important travel issues, contact the nearest embassy, consulate or www.travel.gc.ca
A lap-help infant is subject to a $25 CAD fee when travelling between Canada and International destinations. For all flights originating from the U.S, prices will be reflected in USD when booking. Fee is per flight and excludes taxes. Only one infant is permitted per adult passenger.
Children travelling with one parent
Consult www.travel.gc.ca for information on child custody, consent letters and other documents, as well as the nearest embassy or consulate for the destination you are travelling to as there may be additional documentation required.
Lost or stolen passports
If your passport has been lost or stolen, contact the consulate/embassy of your issuing country immediately. Canadians can report a lost or stolen passport to the nearest Canadian embassy or consulate. Passports located or turned in to a Swoop representative will be returned to the originating country.
We strongly recommend that you apply for a new passport if your current passport is damaged. Travelling with a passport that is damaged in any way could result in significant delays and may include denied boarding.
Travel to Canada - Electronic Travel Authorization (eTA)
If you are a foreign traveller and you do not require a visa to travel to Canada, you're expected to apply online for an eTA before travelling to Canada by air; exceptions include U.S. citizens and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.
To apply and find out more, visit www.canada.ca/eTA
If you are a Canadian Permanent resident travelling to Canada, please ensure you are travelling with a valid Canadian permanent resident card or permanent resident travel document. Failure to present a valid Canadian permanent resident card or permanent resident travel document may result in delays in travel. To find out more, visit Canada.ca/eTA.
Travel to, from or over the U.S.
Secure Flight Program
Airlines are required to submit specific information to the U.S. Transportation Security Administration (TSA) for all guests travelling to, from or over the continental U.S. (excluding flights between two Canadian locations). The following information must be submitted 72 hours before travel or at the time of booking for bookings made less than 72 hours before flight departure:
- name (as it appears on the government-issued ID that will be used when travelling)
- date of birth
- redress number (if applicable)
- known traveller number (if applicable)
For more information, please refer to the TSA's website regarding the Secure Flight Program.
U.S. Customs and Border Protections (CBP)
U.S. CBP is required to collect the following information from persons entering the U.S.:
- Full name
- Date of birth
- Passport number
- Passport country of issuance
- Passport expiration date
- Country of residence
- Your address while in the U.S.
Note: Address information is not required of U.S. citizens and legal U.S. Permanent Residents (who must provide their alien registration number).
Extra baggage allowances
A traveller with an infant or child can check a child restraint system (car seat, booster seat) free of charge. Any additional stroller, child restraint system or playpen will be subject to a baby equipment fee. Car seat bases are included with car seat. Any stroller conversion product with wheels will be considered a stroller. Standard baggage fees apply over and above the limit. Weight allowance of 50lbs per piece applies.
Swoop also allows a maximum of one diaper bag per infant as carry-on baggage, free of charge. A diaper bag must contain items for an infant, and must be stowed under the seat in front of the traveller.
Travelling with pets
Swoop does not accept pets or specialty animals for travel in the cabin or as checked baggage. For information on the acceptance of service animals, please see our accessible services page.
Car seats and restraint systems
Swoop accepts Transport Canada or Federal Aviation Administration approved child/infant restraint systems, more commonly referred to as car seats, for use in the cabin provided they meet restraint system standards and Swoop’s carry-on baggage acceptance guidelines.
Swoop does not supply car seats or other restraint systems.
Swoop allows ONE child/infant restraint system per infant and child to be checked at no charge. One additional piece of equipment for your child or infant can be added for an extra charge.
Car seat usage restrictions
If you plan on having your child use a car seat on board the aircraft, you must purchase a seat on board for them. Call Swoop at 1 (587) 441-1001 so we can prepare your reservation for a car seat.
- The infant/child must be secured in the car seat for taxi, takeoff, landing or whenever the seatbelt sign is illuminated.
- All infants/children secured in a car seat must be seated beside a traveller 12 years of age or older, and are restricted from some seats on the aircraft (for example over-wing exit row or bulkhead seats).
- May be used with or without a base, as long as it meets the standard and is properly secured
- Must be used with their internal harness system installed.
- Must be used within the limitations and conditions specified by the manufacturer.
Accepted car seats
Only car seats labelled as follows may be used on Swoop aircraft:
Canadian manufactured systems:
American manufactured systems:
The statements of compliance on the car seat must indicate:
- This child restraint systems conforms to all applicable Federal Motor Vehicle Safety Standards (FMVSS).
- This Restraint is Certified for Use in Motor Vehicles and Aircraft (in red lettering) AmSafe child aviation restraint system "CARES™"
The child aviation restraint systems "CARES™", manufactured by AmSafe, is a harness and buckle device that attaches directly to the aircraft seat. It may be used as an alternative to a car seat on the aircraft
Conditions for acceptance:
- The car seat must bear a legible label that states:
- FAA APPROVED in accordance with 14 CFR 21.305(d), approved for aircraft use only.
- PNR (part number) 4082-1-(X)-(X)
- The car seat must be used within the limitations specified by the manufacturer found on the device.
- The traveller responsible for the occupant must be familiar with:
- Manufacturer’s installation instructions and limitations for the device
- Procedures for evacuating the occupant secured in the device
The following restraint systems are not permitted for use on board the aircraft:
- Booster cushions
- Booster seats, including combination restraint systems CMVSS 213.2 when used without the internal harness.
- Belly or loop belts
- Baby hammock (such as FlyeBaby™)
The following restraint systems are permitted for use on board the aircraft during flight only:
- Infant carriers (such as Snugli®) are allowed to be used in flight, but not during takeoff and landing.