Family seating
When flying as a family, we know that it’s important that you sit as a family.
Here’s everything you’ll need to know about sitting together when your family flies with Swoop:
When travelling with children under the age of 14, you can select and customize exactly where you sit by selecting your seat during initial booking or through My Bookings up to 24 hours prior to departure. If an adult purchases a seat in the family zone, children will get to select their seat for free in close proximity to the adult they are traveling with. If no seats are selected, we’ll do our best to seat your group together at check-in, for no additional charge.
Children seating rules
Children under the age of 14 must be seated in close proximity to a parent, guardian or tutor and will have the option to select their seats for free. This proximity will depend on the age of the child:
Adult (16 years+) flying with children under the age of five: Children will be seated adjacent to their parent, guardian or tutor.
Adult (16 years+) flying with children aged five to eleven: Children may select a seat in the same row and separated by no more than one seat from their parent, guardian or tutor.
Adults (16 years+) flying with children aged twelve or thirteen: Children will be separated by no more than a row from the parent, guardian or tutor.
Adults (12-16years) flying with children between five and eleven years old: Children may select a seat in the same row separated by no more than one seat from their parent, guardian or tutor.
Child aged 12 or 13 flying alone: There are no restrictions as to where they can sit, and regular seat fees will apply.
Two children aged 12 or 13 flying together: One child will be considered an adult with regular seat fees, while the second child will be able to select their seat for free within the family zone and must be seated no more than a row from their travel partner.
Traveller under the age of 16 flying with children under the age of 5: Pursuant to the Air Transportation Regulation, you will not be allowed to fly. Any children under the age of 5 must fly with an adult over the age of 16.
The Family Zone
Rows 18-32 will be initially reserved for Family Zone seating. If these are unavailable, rows 8-14 will become available to families flying with children under the age of 14.
Sitting with infants under 2
Seat selection is not required for infants who are held on a lap of an adult over 16.
You will be required to hold your infant on your lap during taxi, take-off, landing, at any time the seat belt sign is illuminated, and at any time you are instructed to do so by the flight crew.
Infants must be lap-held by the accompanying guest 16 years of age or older, or secured using a car seat for the duration of the flight.
Transport Canada mandates that infants are not permitted in the emergency exit row, and that no person shall be responsible for more than one infant (any child under two years of age) on board. For example, infant twins would need two persons, 16 years of age or older, to travel with them.
Two lap-held infants will not be seated in the same row, due to the number of oxygen masks in each row.
Swoop recognizes the likelihood of your lap-held infant playing peek-a-boo with other guests as being pretty much 100%, and generally fun for everyone involved.
More about travelling with an infant under 2.
Booking through a third-party
Most third-parties do not allow you to select a seat when purchasing your flight. Don't sweat, you can head to My Bookings to purchase and select your seats before your departure. By purchasing your seat, you can customize where you sit and accompanying children will be able to select a seat for free if you purchase your seat within the Family Zone. If you do not select your seats, we’ll do our best to seat your group together at check-in, for no additional charge.