Flight changes are not allowed, so double check your dates before you book. If you already booked and now need to change your flight, you will have to cancel your current booking and rebook. More info
There are three ways to add bags to your existing booking:
To see what sporting equipment you can fly with, check out our sporting goods and specialty items guide.
You are never required to purchase a seat. This is your flight to customize any way you want. If you don't purchase a seat online, you will be randomly assigned a seat during check-in and you will then see your assigned seat on your electronic boarding pass. If you would like to guarantee the entire group sits together or for a little extra legroom, we recommend purchasing a seat. More info
We will do our best to ensure children under 12 are seated with at least one accompanying adult. We cannot guarantee an entire family will be seated together.
You can check-in within 24 hours and up to 1 hour before your flight. Make sure to have your reservation code ready and check-in on the Swoop app or visit our online web check-in.
Once you have finished checking in, you have the option to save your boarding pass in the Swoop app, or you can email, print or download your boarding pass from web check-in. Be sure to have your boarding pass accessible when at the airport. More info
Check Flight Status on the Swoop app or visit "Flight Status" on our website to check the status and details of your Swoop flight.
No pets are allowed on Swoop flights, except for service animals and emotional support animals. More info
The last thing we want is a hangry traveller on board our flights. We do have an inflight menu with plenty of snacks and drinks to choose from. We accept Mastercard, Visa, American Express, Diners Club and Discover on Swoop flights. We DON'T accept cash on board.
The better question is, what can't you use it for. You can check-in for your flight, manage your profile, check flight status and view itinerary details. You can also book a flight or manage your flights all through the app.
Last but certainly not least, you can access our Swoop Stream inflight entertainment system, where you can access hundreds of hours of movies and TV shows. Download the swoop app through the Apple iTunes Store for Apple devices, or the " Google Play Store for Android devices
Not only is there entertainment onboard, but for a limited time, we are offering FREE TV and movies. Download the Swoop app to access the Swoop Stream inflight entertainment system to watch hundreds of hours of content and access inflight WiFi. WiFi is available for purchase.
Smartphones and tablets
If using a laptop you may receive a prompt to download the Flash plug-in when playing movies or TV.
The Swoop app supports: