Group bookings and third party updates
Flight changes and cancel details. Please find more information below for further assistance:
Swoop Group Bookings:
If you had a group booking with Swoop and you have questions regarding eligibility for flight moves or cancellations for credit, please contact the group desk at [email protected] Since it is challenging to move large groups in short amounts of time, our Group Desk Agents are handling these specific requests.
In order to request a change, please contact Sunwing Vacations at 1 (877) SUNWING (786-9464). Sunwing will then be in touch with Swoop to let us know the requested date changes.
Please note Sunwing contact center hours of operation are;
Monday - Friday: 9:00am - 9:00pm EST
Saturday and Sunday: 9:00am - 6:00pm EST
WestJet Vacations Bookings:
For all questions regarding your WestJet Vacations booking, please inquire with WestJet Vacations at https://www.westjet.com/en-ca/contact/phone
*Please note WestJet Vacations contact center hours of operation are 06:00-22:00 7 days a week