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Coronavirus updates. Learn more about Swoop's response.

Group bookings and third party updates

Flight changes and cancel details. Please find more information below for further assistance:

Swoop Group Bookings:

If you had a group booking with Swoop and you have questions regarding eligibility for flight moves or cancellations for credit, please contact the group desk at [email protected] Since it is challenging to move large groups in short amounts of time, our Group Desk Agents are handling these specific requests.

If you booked a vacation through Sunwing Vacations:

Sunwing Vacations:

Flight changes:

In order to request a change, please contact Sunwing Vacations at 1 (877) SUNWING (786-9464). Sunwing will then be in touch with Swoop to let us know the requested date changes.

Please note Sunwing contact center hours of operation are;

Monday - Friday:  9:00am - 9:00pm EST

Saturday and Sunday: 9:00am - 6:00pm EST