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Terms and Conditions

† ModiFly for New Bookings Terms and Conditions: 

ModiFly is only available for new bookings that are greater than 14 days from departure of the first leg (if booking is roundtrip. For one-way bookings, same restrictions apply). | Taxes, fees and APPR surcharge are applicable on all flight segments. | ModiFly provides the opportunity to make a one-time change to the departure time (including same-date or alternate date) or return time (including same-date or alternate date) of a directional booking under the following conditions:

(a) Only available on new bookings for a travel date that is greater than 14 days from initial booking. | (b) Must be redeemed more than 24 hours before segment departure; | (c) Change is available for flight(s) of the same origin and destination points only, ModiFly does not entitle the traveller to change their itinerary origin or destination, only the intended time(s) or date(s) of travel between the same city pair. ModiFly must be applied to each length of a booking and each traveller. | (d) Difference in fare due at time of change; | (e) Reduction in fare is forfeit; | (f) Extra Ancillary product(s), service(s) and/or privilege(s) purchased prior to the use of flexible change carry over to the new flight. If seats were purchased at time of original booking, but the same seat grouping is not available on the newly selected flights, the option to select a different seat grouping is available. If the price of the new seat group is less than that of the previously selected seats, no refund will be granted. | (g) When ModiFly is selected, no additional fee at time of flexible change; | (h) Must be added for all passengers on reservation; | (i) Previous purchase of flexible change product is non-refundable. | (j) Where alternate flight is available Swoop reserves the right to substitute or credit at its discretion a like for like extra ancillary product, service and privilege if an identical selection is not available or is sold out on the new flight segment. | (k) Swoop tariffs rules apply: https://www.flyswoop.com/tariffs/ | (l) This offer is not available on Swoop Getaways bookings, Group Bookings, Sunwing Bookings, or other OTA bookings.

† $0 ModiFly for Existing Bookings Terms and Conditions - Ended August 7, 2020:

The $0 ModiFly offer can be applied to existing bookings that are greater than 7 days from departure of the first leg (if booking is roundtrip. For one-way bookings, same restrictions apply). | Taxes, fees and APPR surcharge are applicable on all flight segments. | ModiFly provides the opportunity to make a one-time change to the departure time (including same-date or alternate date) or return time (including same-date or alternate date) of a directional booking under the following conditions:

(a) Available for addition to an existing booking through Manage Bookings (login using confirmation reference number and last name) at a rate clearly communicated in Manage Bookings flow ($0). | (b) Only available for addition for existing bookings where the departure date is greater than 7 days in the future. | (c) Must be redeemed not less than 24 hours before segment departure. | (d) Change is available for flight(s) of the same origin and destination points only, ModiFly does not entitle the traveller to change their itinerary origin or destination, only the intended time(s) or date(s) of travel between the same city pair. ModiFly must be applied to each length and traveller on an itinerary. | (e) Difference in fare due at time of change. | (f) Reduction in fare is forfeit. | (g) Extra Ancillary product(s), service(s) and/or privilege(s) purchased prior to the use of flexible change carry over to the new flight. If seats were purchased at time of original booking, but the same seat grouping is not available on the newly selected flights, the option to select a different seat grouping is available. If the price of the new seat group is less than that of the previously selected seats, no refund will be granted. | (h) When ModiFly is selected, no additional fee at time of flexible change. | (i) Must be added for all passengers on reservation. | (j) Previous purchase of flexible change product is non-refundable. | (k) Where alternate flight is available Swoop reserves the right to substitute or credit at its discretion a like for like extra ancillary product, service and privilege if an identical selection is not available or is sold out on the new flight segment. | (l) In the event of non-delivery of ModiFly services within Swoop’s control, Swoop will refund the ModiFly fee to original form of payment upon request within 90 days of non-delivery after which no refund will be forfeited. Swoop Inc. CTA(A) No. 1 Page 22. | (m) ModiFly is available on Swoop Getaways bookings. | (n) ModiFly is not available for addition to Group Bookings and Sunwing bookings. | (o) ModiFly is not available to be added to bookings which have been partially flown. If a customer has departed on one segment of a PNR, ModiFly will not be presented as an option for addition in MMB. | (p) ModiFly can only be added to a booking one time. When ModiFly has been used to change the date/time of departure, ModiFly will not be available for addition to the new booking in MMB. | (q) Travellers calling into the contact center cannot add ModiFly onto their booking. ModiFly must be added to bookings online in MMB. | (r) This offer ends on August 7, 2020.