Coronavirus (COVID-19) flexible travel update
Purchase ModiFly at booking for the flexibility to make a one-time change of date and/or time to your flight. ModiFly can be added on the Extras page, after you select your flight.
ModiFly is $10-$20 CAD per traveller, per direction, and cannot be added after booking. Changes cannot be made to traveller names or origin/departure locations, and ModiFly cannot be used for cancellations.
How to use ModiFly
Click here for instructions on redeem ModiFly and select a new travel date.
Looking for information on how to change or cancel your flight?
Flight changes: More details on the Swoop change policies are located here.
Flight cancellations: For full instructions on how to cancel your flight for credit, click here. For those requesting refunds to the original form of payment, more information will be provided on this at a later date.