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COVID-19 Updates. Travel requirements and more.

Travel Advisories. New information as it arrives.

Manage my bookings

Need to review or make changes to your booking? This is the place.

Where is my reservation code?

Reservation codes are provided at the time of booking and also included in the confirmation email we send to the contact person on the booking.

When can I manage my bookings?

Manage my bookings is available right after initial booking and until 24 hours before departure.

COVID-19 flexible travel update

Until January 31st, 2022, add ModiFly to your booking for only $10 for domestic flights and $5 for transborder and international flights for the ability to make a one-time change to your departure date and/or time. Restrictions apply. ModiFly can be used to make a one-time change of date and/or time to your booking. Add it on the Extras page, after you select your flight. Cost is per person per flight. Changes cannot be made to traveller names or origin/departure locations, and ModiFly cannot be used for cancellations. Your departure must be more than 14 days out. When changing a flight date/time using ModiFly, you must select your new travel dates on the flight schedule available.

How to use ModiFly

Click here for instructions on redeem ModiFly and select a new travel date.

Looking for information on how to change or cancel your flight?

Flight changes: More details on the Swoop change policies are located here.