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Traveller Support

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Travellers with special needs

TTY for hearing impaired:

Monday to Friday: 8AM – 6PM (MST)
Saturday: 8AM – 4:30PM (MST)
Sunday & Holidays: Closed

Travellers with disabilities experiencing difficulties accessing FlySwoop.com:

The contact fee will be waived for travellers with disabilities.

Government and consumer protection

Canadian Transportation Agency

Ottawa, Ontario
K1A 0N9
Toll free:
Website: https://www.otc-cta.gc.ca/eng/fly-smart

U.S. Department of Transportation

Aviation Consumer Protection Division, C-75
1200 New Jersey Ave, SE
Washington, DC 20590
Website: https://www.transportation.gov/airconsumer

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