A Letter from Charles Duncan, President, Swoop

It's been two years since Swoop took to the skies, ushering in a new magenta era of "unbundled" air travel. Since June 20, 2018, we've welcomed 2.5 million travellers and visited 17 destinations in four countries on our mission to make air travel more affordable. And now – like you – we find ourselves in the midst of a global pandemic.

Normally, we'd be marking the day with a big, bold sale, but given the "new normal" we've decided to hold off and have a belated birthday celebration once our network has been restored. There will be time for cake and party games; it’s just not today.

As we adjust to the impacts of the pandemic, there's a lot that looks different, but our commitment to providing ultra-low fares and service to destinations in Canada, the U.S., Mexico and the Caribbean, remains the same. We know Canadians rely on access to affordable air travel to connect with loved ones, explore new places or fly south for the winter. #FairFares are here to stay.

This summer, we will be offering service to four Canadian cities with increased frequency: Abbotsford, Edmonton, Hamilton and Halifax. While very different from a normal summer season, the schedule is right-sized for the reduced demand and uncertainty brought on by the COVID-19 pandemic.

As we both reflect on the past and look ahead to the future, we are humbled and grateful for the support of Canadians on our journey to becoming Canada’s leading ultra-low fare airline.

Thank you for your continued support. We’re ready when you are, and we look forward to welcoming you when the time is right.

Be well and safe travels,

Charles Duncan