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Coronavirus updates. Learn more about Swoop's response.
CALGARY, AB – January 29, 2021 – Swoop is adjusting international operations in response to the Canadian Government’s request to suspend flying to Mexico and the Caribbean through April 30, 2021. Effective Sunday, January 31 at 12:01 a.m. ET, Swoop will suspend all southbound operations to Cancun, Mazatlán, Puerto Vallarta, and Montego Bay.
“Our priority now is on supporting our travellers currently abroad in their safe return to Canada,” says Charles Duncan, President, Swoop. “We continue to operate in extraordinary times and while air travel is responsible for less than two per cent of cases since the onset of the pandemic, we recognize the Government’s efforts to keep Canadians safe.”
Swoop will suspend the following operations until April 30, 2021 and in the coming weeks, will operate northbound repatriation flights to ensure our travellers’ safe return to Canada. The airline will continue to evaluate its schedule and make adjustments as needed based on traveller demand and government travel directives.
Edmonton – Mazatlán
Edmonton – Puerto Vallarta
Toronto – Cancun
Toronto – Montego Bay
“Throughout the pandemic, Swoop has continued to provide essential air travel to Canadians at ultra-low fares,” continues Duncan. “We remain committed to supporting our travellers impacted by this announcement and providing affordable air service for Canadians who rely on us for essential travel.”
Impacted travellers are proactively being contacted via email with more specific information on what options are available to them.
Established in 2018, Swoop is Canada’s leading ultra-low-cost airline, independently operated as part of the WestJet Group of companies, offering point-to-point scheduled service to 23 seasonal and year-round destinations in Canada, the U.S., Mexico and the Caribbean. Swoop offers completely unbundled products and services, creating the unique opportunity for travellers to control their costs and customize their experience by purchasing only the extras they desire.
Swoop operates a modern fleet of nine Boeing 737-800 aircraft, equipped with in-seat power and Wi-Fi connectivity. FlySwoop.com allows travellers to quickly and easily book flights, manage bookings, check-in, view boarding passes, track flights and access Wi-Fi service in-flight.