Special items

• Duty-free alcohol purchased after you have passed through security is allowed as carry-on baggage, but may not be consumed on board. Non duty-free alcohol over 100ml must be checked on Swoop flights

• Duty-free liquids, including duty free alcohol purchased before security and containing more than 100 ml is permitted as long as it is carried in a duty-free issued Secure Tamper-Evident Bag. Guests with transfers should be aware that the security bags are valid for a maximum of 48 hours. Purchases must be accompanied by a receipt and the security bag must not be tampered with, or opened prior to going through security at a transfer airport. While in Canada, United States, and European Union countries will accept the Secure Tamper-Evident Bag for transfers, not all airports in other countries do. Guests with transfers in other countries may still be asked to place their duty free in checked baggage or risk having the item confiscated.

• Homemade alcohol is not permitted because the alcohol content cannot be verified. Commercially produced alcohol containers are accepted as checked baggage, providing they are in their original retail packages. Beverages over 24%  by volume must not exceed five litres per guest. The percentage of alcohol must not exceed five litres per guest and the percentage of alcohol must not exceed 70% by volume.

Film should be packed in carry-on baggage, as screening machines for checked baggage may affect it. Film below ISO 800 won't be harmed by carry-on screening machines. However, you can request a hand inspection.

• Transmitting Portable Electronic Devices (T-PED) such as a cellular phone, entertainment/gaming device or tablet can be used as long as it's in "airplane mode". In fact, you'll need to put these items into "airplane mode" if you plan on using them during the flight.

• You may not use any AM/FM transmitter, remote-controlled toy (e.g. drone), CB radio or portable two-way radio communication device.

• Any laptop computer or electrical item will need to be removed from its carrying case at the security gate before being X-rayed.

• The following electrical devices are permitted on board: voice recorders, calculators, laptop computers, hand-held MP3 players, hand-held electronic devices, computer games and photography equipment.

All ID and travel documents (e.g.: visas, passports, driver's licenses) should be carried on your person or packed in your personal carry-on item that you will store under your seat, or in the overhead bin.

Jewelry should be packed in your personal carry-on item that you will store under your seat.

These may be carried on your person, or packed in your personal carry-on item; however, they may not hold any item that is prohibited. Please refer to the Canadian Air Transportation Security Agency's "What Can I Bring?" search tool.

For information about bringing medication on board, please see this page.

Swoop does not accept liability for spoilage of seafood and perishable items for any reason, including delays.

Swoop will accept perishable items (including floral products, fruit, meat etc.) as part of your checked baggage and/or carry-on baggage allowance. Improperly packaged items will not be accepted for transport in carry-on, checked baggage or cargo.

Perishable items must meet the weight and size guidelines, and must also meet the following requirements:

• be packaged in a leak proof container (e.g. a metal or plastic cooler which can be lined with polystyrene (Styrofoam™) that is able to withstand shock, normal handling, vibration, changes in temperature and in air pressure.

• the container must be marked as "This Side Up" and "Perishable" or "Seafood"

• have a "Fragile" tag attached

• if a polystyrene (Styrofoam™) cooler contains dry ice as coolant, the cooler must be specifically designed to transport dry ice and vent carbon dioxide gas. The contents of the cooler must be in solid form, e.g. frozen.

• if the contents are liquid or the cooler is not designed to transport dry ice, your cooler will be denied transport. if the contents of the polystyrene (Styrofoam™) cooler are liquid and cooled using a method other than dry ice (e.g. gel packs), they can be accepted, but must be packaged inside a clear plastic bag to prevent spills and leaks.

• you must not package a cooler containing dry ice into a clear plastic bag, as gas will not be able to escape

Ice is not an acceptable coolant for perishable items and seafood, in carry-on or checked baggage.

Please note, polystyrene (Styrofoam™) coolers are not accepted as a carry-on container for:

• perishables or seafood if dry ice is the coolant

• seafood unless the polystyrene cooler (Styrofoam™) is inserted in an approved container, e.g. plastic

Seafood, including shellfish such as crabs, crayfish, lobsters, mussels, shrimp and ocean plant life (such as kelp) will be accepted on flights (with the exception of Dublin):

• when packed with protective padding (Styrofoam™) inserts as provided by commercial seafood retailers)

• when packed with absorbent material between the plastic bag and the inner wall of the outer packaging

• when cooked, provided it is in a sealed plastic bag before being packed

• when live, provided it is accompanied by an acceptable coolant (see above) to keep the shellfish damp during transportation

Some items made from wood, natural products or with different manufacturing standards may be restricted or confiscated. If you plan to bring souvenirs home, you should check the Government of Canada's website for "What you can bring home to Canada" to familiarize yourself with import restrictions. If your final destination is outside of Canada, please check with the agency responsible for importation of goods to ensure your item is not confiscated.

Televisions are permitted as checked luggage, however there are a few things to note. You will be required to purchase a luggage allowance for this, and if the item exceeds 157 cm/ 62” total combined dimensions (Length + width + height) there would be an additional oversized fee. If the item exceeds 50 lb/23 kg, there would also be an overweight fee. The maximum size an item will be accepted at is 202 cm/ 80", and the maximum accepted weight is 100 lb/45 kg. It is the travellers responsibility to package the item appropriately, and purchase travel insurance if needed.

Congrats on the big day! You are able to transport your wedding dress on board as part of your purchased carry-on bag. Applicable baggage fees apply. We will do our very best to take care of the dress, but please note we do not have a special closet or location and it will be placed at the top of the overhead bins.

Any item taken onboard as carry-on must be inspected. As such, wrapped items will be opened by security screening.  We recommend that you either leave your packages unwrapped or consider travelling with wrapped items in checked baggage.